Effective Account Management
Summary
Gain the confidence and skills to build sales and profits through effective account management.
| Course Title | Location | Hrs/Wk |
Start |
Duration |
Fee |
 |
|
|
|---|---|---|---|---|---|---|---|---|
| Effective Account Management | Other sites not listed | 7 | TBA | 7 days | PLEASE CALL* |  |  |  |
Who is this course for?
This course is for anyone who wishes to develop their skills in account management (in any type of organisation) or for those interested in working as an account manager.
Entry requirements
There are no formal entry requirements for this course.
Course overview
This course covers a variety of modules, which include:
- Personal organisation skills and tools
- What the customer really wants
- The effective approach of account management
- Applying management skills in the real world
- Managing difficult people and complaints
- Building long term customer relationships
- Measuring progress
For those working in an account management role, you will put together an action plan to implement in your workplace.
What's next?
Upon successful completion of this course, you will have the confidence to use your new skills to manage business accounts more effectively. Delegates are encouraged to implement their action plan in the workplace while using a coach to assist in the delivery of their plan.
Cornwall College Business offers a wide range of business courses in a variety of areas including Management and Leadership, IT, Accounting, Finance and Legal. Our courses vary in length and can be tailored to suit your business needs. Contact us to discuss your options further.
Why choose us?
- We are the leading provider of professional business training in the South West
- Our trainers have recent and relevant industry experience
- CCB provides learning for companies who want to train their staff as well as individuals who are seeking their own personal development
- With over 1000 courses including business skills, qualifications, bespoke training as well as a range of apprenticeship programmes, we help you add new skills to your organisation
- CCB offers flexible course delivery
- We can tailor any course to suit your business needs
- We have funding available to make your training budget go further
- An independent research study has shown that companies that have trained with CCB have seen 17% more growth than companies that have not
Additional Information
For more information, contact Cornwall College Business and speak to one of our Business Advisors on 0800 731 7594 or email us on enquiries@ccb.cornwall.ac.uk.
* All prices shown on this website are accurate to the best of our knowledge, however, we reserve the right to amend the price of a course without prior notice. Prices may be subject to additional charges for registration, books or examinations. Please call our course booking team to find out the latest prices for this course - 0800 731 7594.
