This NVQ course will equip you with a wide variety of key customer service skills, suitable for any sector or size of organisation. The qualification will allow you to demonstrate your competence in a range of customer service skills.
|Customer Service EDEXCEL Certificate Level 2 (Work Based Learning)||Cornwall College Saltash (map)||1||TBA||36 weeks||PLEASE CALL*|
|Customer Service EDEXCEL Certificate Level 2 (Work Based Learning)||Cornwall College St Austell (map)||1||TBA||15 weeks||PLEASE CALL*|
This course is for anyone who is working in a customer facing role and would like to develop their customer service skills. Some of the job roles that you could be doing whilst completing this qualification are:
There are no formal entry requirements for this course, although it is expected that you will be working in the customer service sector.
This qualification includes a variety of topics including:
The course can be tailored to suit the responsibilities of the individual in their job role. The course is assessed in the workplace by an industry expert from Cornwall College.
Upon successful completion, you could progress onto the next level.
Contact us for more information.
* All prices shown on this website are accurate to the best of our knowledge, however, we reserve the right to amend the price of a course without prior notice. Prices may be subject to additional charges for registration, books or examinations. Please call our course booking team to find out the latest prices for this course - 0800 731 7594.