"Working with Cornwall College Business we have developed a bespoke sales and customer service training programme for our staff in our bakery retail stores. We see this as an excellent investment in the training of our staff, improving our customer care and service to our valued customers."
Louise Menear, Training Manager, Warrens Bakery
“Apprenticeships are ideal for an employer. They are a cost effective way of training and easy to manage.”
Events Manager gained deeper understanding of the importance of quality management and customer service.
“The marketing course enabled me to increase sales through a well developed marketing plan.”
Rustler Yachts' experienced craftsmen have been building boats in Falmouth since the early 1980s. They currently employ three Furniture Making Apprentices, who play a vital role within the team.
The Penventon Park Hotel is a successful, family run and long established prestigious hotel set in eight acres of grounds. The hotel offers a diverse array of products and services including restaurant, health and leisure spa, as well as catering for weddings, functions, conferences and events.
Cornwall Fire and Rescue Service (CFRS) provides a diverse range of services to the people of Cornwall. Operating out of 31 fire stations across the county, fire fighter safety and public safety is at the heart of everything they do.
Warrens Bakery
Training has improved their sales techniques and level of customer service. - Read more...
Terry describes the Management training programme
